Claim Procedure

FamilyGuard - Family Personal Accident Insurance

If you need to file a Family Personal Accident Insurance claim:

1. Please notify your agent, broker or us immediately.
2. Provide us with the Completed Claim Form with respective documents:
1. For Death: Death certificate, police report, medical report, witness statement, autopsy report, etc.
2. For Loss of Limbs/Sight/Hearing/Speech: Original medical report and consent letter
3. For Permanent Total Disablement: Original medical report and consent letter
4. For Temporary Total Disablement: Original medical report, sick leave certificates, consent letter and written confirmation from employer with sick leave period and salary
5. For Medical Expenses: Original medical receipts
6. For Hospital Allowance: Written confirmation from hospital
7. For Bonesetter's Fee: Consult a registered medical practitioner and original bonesetter's receipts
8. For Coma: Original medical report, sick leave certificates, consent letter and written confirmation from employer with sick leave period and salary
9. For Disfigurement/Scarring of the Face: Original medical report and consent letter
10. For Education Fund: Death certificate of the insured, police report, medical report, witness statement, autopsy report, birth certificate of insured's children etc

For product details, go to FamilyGuard

For claim form, click here