Claim Procedure

BodyGuard - Personal Accident Insurance


If you need to file a Personal Accident Insurance claim:

  1. Please notify your agent, broker or us immediately.
  2. Provide us with the Completed Claim Form with respective documents:
    1. For Death: Death certificate, police report, medical report, witness statement, autopsy report, etc.
    2. For Loss of Limbs/Sight/Hearing/Speech: Original medical report and consent letter
    3. For Permanent Total Disablement: Original medical report and consent letter
    4. For Temporary Total Disablement: Original medical report, sick leave certificates, consent letter and written confirmation from employer with sick leave period and salary
    5. For Medical Expenses: Original medical receipts
    6. For Hospital Allowance: Written confirmation from hospital
    7. For Bonesetter's Fee: Consult a registered medical practitioner and original bonesetter's receipts

For product details, go to BodyGuard

For claim form, click here

Claim Enquiry Hotline


Telephone Hotline:
2968 3221 (9:00 am to 5:30pm, Mon.-Fri.)
Fax Hotline:
2917 6179
Emergency Assistance Hotline:
2851 2666 (24 hours)